Returns & Exchanges

Salomon Australia offers a 30-day return policy for all items in original, unworn condition with tags attached to ensure you have the right gear for your next adventure. We are committed to providing high-performance equipment and offer a streamlined process for returns and size exchanges.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all technical tags and labels are intact to qualify for a full refund.

• 3.
  Label and Post

  Print your prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at any Australia Post location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.